We resolve your questions in less than 24 hours. You can also write to us directly.
You can write to us at info@hypergym.com or call us at +34 959-77-2699. We respond within 24 hours on business days. We also handle technical inquiries about routines and app configuration.
Our team is available Monday through Friday from 9:00 AM to 7:00 PM (mainland Spain time). On weekends and holidays, response time may extend up to 48 hours, but you will always receive a reply.
Yes. If the app does not sync your workouts, data is not saved, or you see an error in the interface, write to us with a screenshot and your browser or device version. We will provide a solution within 12 hours.
Our support includes basic guidance on how to use the training templates. If you need a fully individualized plan, you can request a consultation session via email at info@hypergym.com. We will explain the steps to follow.
Questions about payments, renewals, and cancellations are handled directly by email. Write to us at info@hypergym.com with the subject "Billing" and we will respond within a maximum of 24 hours.
We are here to answer your questions about digital training, subscription plans, or events. Choose the channel you prefer.
Monday to Friday: 07:00 – 22:00
Saturdays: 09:00 – 18:00
Sundays: closed
Tell us what you need and we will prepare a personalized proposal with exercises, frequency, and follow-up.